Talk To Us—Get Answers Fast

Need It NOW?

Skip phone tag. Email is our hotline. Fire off your question (and please include your order number if you have one). Watch your inbox—most messages get answered within hours, sometimes even minutes.

The Fast Lane (Email)

Email (90% of issues solved in ONE reply—just include your order number)

• Need auto parts, collision supplies, custom orders—or something else for your shop?

  sales@meanmugauto.com

• Order questions, returns, warranty, or support?

  support@meanmugauto.com

Phone (Good, but the shop gets LOUD—email is faster)

+1 (315) 288-6778
Mon–Fri • 9 a.m.–5 p.m. ET
Leave a voicemail if we don't answer.

Warehouse & Mail

Bought on Amazon, eBay, or Walmart?

Message us directly through the order page there—we'll see every detail instantly. Still urgent? Email wins every time.

When You'll Hear Back

• Emails before 4 p.m. ET: Answered same day—often within hours.
• Emails after 4 p.m. ET or weekends: Answered next business morning.
• Voicemail: We call back within one business day.

Bottom line? Email cuts through the noise. Hit us now at sales@meanmugauto.com or support@meanmugauto.com, and remember to include your order number if you have one. We'll handle the rest.